Assessment Skills at AWA

The team at the Work Integration Centre (AIZ) at the Office of Economy and Labour (AWA) offers various services for successful reintegration into what is known as the first labour market.

Assessments are one core skill. People are referred by cantonal institutions: The Regional Employment Centre of Basel-Stadt (RAV) and the Social Welfare Organisation of Basel-Stadt or Riehen.

What is an assessment?
A correct assessment provides information about a person’s potential regarding personal, social and methodological skills, as well as about their conduct. So it is not just about what somebody knows and what they can do, but to a large extent also about who they are and how they act.

What kinds of assessments are available at AIZ?
In a short assessment, factors such as capability, level of education, independence and reliability, as well as personal goals, are clarified in depth and recorded in an AIZ report. A short assessment in a group lasts for half a day and is consolidated with a personal consultation (2 hours).

If the results from the short assessment are inconclusive, there will be a three-week consolidation assessment with 12 participants, as well as two course leaders. This comprehensive assessment clarifies collegial, personal, social, methodological and professional skills in greater depth. They are derived from various qualities and ways of behaving, such as reliability and time-keeping, self-assessment and willingness to learn.

Which methods are relevant?
The following methods are used, depending on the clarification module: individual and group work, learning diary / reflection, individual presentation and a four-day simulation. The findings are supplemented with the “diagnostic performance clarification” test through external career preparation. Finally, the assessments are supplemented and consolidated with individual discussions. Assessment is followed by an integration plan and active case management.

Coaching
Coaching assists and supports clients with their reintegration into the labour market or with implementing the planned measures and lasts for a maximum of 11 months. Coaching encompasses, for example, regular discussions with checking of goals, individual application training focussing on the application dossier and support with further training requirements for achieving goals.

In this way, AIZ clarifies clients’ potential and skills with regard to re-entry into the labour market. Other supporting measures are introduced where sensible and necessary. If there are medical problems, the IV (or possibly the regional medical service (RAD)) will be involved in the clarification. If, in the case of social welfare recipients, reintegration into the workplace is not possible despite all the efforts, social integration will move into the foreground.

Report from the intensification assessment:

Not on the scrap heap even at 50 years of age

The room on the 5th floor of the AIZ is filled with voices and the discussion is lively. Mr M has just finished his talk. It was his first presentation in front of a group, so he was excited and nervous. He is now getting feedback from the other participants and the two course leaders. Feedback is important for him, because he is looking for a new job in apparatus technology and, until now, has never had to try for a job or hold his own against other applicants. Mr M has been unsuccessfully looking for a job for a year and simply cannot explain it. New skills are called for now. What are my gestures and facial expression like? Is my voice too quiet or too loud? Am I speaking clearly? All of this is going through Mr M’s head as he expectantly looks at the faces in the group.

Shortly after the intensification assessment, Mr M found another job as a ventilation installer (first on the basis of a training period on an hourly wage, followed by a permanent position after 3 months). The course, feedback from the group and discussions with the course leaders and the coach gave him back the self-confidence he needed. His manner in interviews has become more confident and his attractive application dossier was also convincing.

Contact:

Office of Economy and Labour oft he Canton Of Basel-Stadt
Work Integration Centre

Anita Guthauser / Martin Keller
Hochstrasse 31
P.O.Box
4002 Basel

Phone:+41 61 267 51 85 / +41 61 267 51 81
Email: aiz.awa@bs.ch

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