The counters of the Basel-Stadt public unemployment fund are closed for your protection as well as for the protection of our employees due to the current situation.
If you have any questions, please get in touch with us by writing to the e-mail address email@example.com. Please describe your enquiry in keywords and let us know how we can reach you by telephone. Our employees will get in touch with you as soon as possible.
If you have registered with the RAV and would now like to submit your application for unemployment compensation to the Public Unemployment Fund, you can do so electronically via firstname.lastname@example.org or deliver it by hand directly into the "mailboxes" provided for this purpose at Hochstrasse. If you have any questions, please give us your telephone number.
Our employees are constantly striving to provide a rapid service that meets your needs. Even in the current situation caused by the coronavirus, we do our utmost to deal with your enquiry quickly and purposefully.
Thank you for your understanding.
Your Public Unemployment Fund Basel-Stadt
Unemployment Compensation – What Steps Should I Take?
If you meet all the conditions of entitlement, then you are entitled to a daily unemployment allowance.
Note: It is only through your cooperation in helping us obtain the necessary documents and information that enables us to make your payments in time.
The most important steps in signing up with the public unemployment fund:
- After you have registered yourself as unemployed you will receive various documents. You can choose between the public unemployment insurance fund and other funds.
- We would be pleased if you chose to take up the public unemployment insurance funde option. You must come in person to the counter on the 2nd floor at Hochstrasse 37, where you can submit your application and other relevant documents, which we will review together with you. Ideally you should also bring along your employer certificate (in German only) which has been completed in full by your former employer. We aim to pay what you are entitled to as quickly as possible on a regular basis.
You don't need to make an appointment by telephone.
Our office opening times are Monday to Friday, 08:00 a.m - 11:30 a.m. and 01:30 p.m. - 04:30 p.m.
If you are registered with the OeAK and have any questions, please contact the administrator in charge of your case, who can be reached by phone from 9:00 a.m. to 11:00 a.m. and from 2:00 p.m. to 4:00 p.m. – and in the morning during the main payment period from 28th to 7th of the following month.
List of administrators and responsibilities (PDF, 47 KB)
If you are not registered with the public unemployment fund (OeAK) and have any questions, please contact the person handling your case:
Would you like to read more about this?
The purpose of the unemployment fund is to support people who have fallen victim to temporary financial hardship due to their unemployment. Mostly it involves further daily sickness benefits (depending on what is being paid out from the unemployment fund).
Would you like to submit an application?
- Unemployment Fund (in German = "Arbeitslosenfonds")
Phone +41 61 267 50 96
After the preliminary investigation has been completed, you will receive the relevant application form by post. A commission of the Governing Council of the Canton Basel-Stadt passes their decision on the applications submitted every month.
Note: There is no legal entitlement to benefits from the unemployment fund.
If an employer is insolvent and cannot pay the wages of its employees, then the unemployment insurance, under certain conditions, can cover the wage claims for the work rendered by these employees during the last four months before the employer’s bankruptcy.
Are you an employee of a company that has fallen into bankruptcy?
You can apply for your insolvency compensation with this application form (in German only).
The insolvency compensation can only be paid through the public unemployment fund of the canton in which the employer has their place of residence or business at the time of the bankruptcy.
The claim for compensation must be made to the fund no later than 60 days after the publication of the bankruptcy in the Swiss Official Gazette of Commerce.
Swiss Official Trade Journal
According to the legal provisions, you have what is known as a "duty to mitigate losses". This means that if you are claiming for unpaid wages from your employer, you must take action as early as possible in a clear and unequivocal manner (written reminder, enforcement, etc.). Without this form of approach, you can lose your right to insolvency compensation.
Would you like to read more about this?
Promotion of Self-Employment (FsE)
With the labour market measure "FsE", unemployment insurance can assist unemployed individuals who are insured with a daily allowance to help them become self-employed (during the planning and preparation phase) - to facilitate starting up their own business. It only supports the first phase, from the idea to the actual target. To find out everything you need to know read our brochure "Taking the plunge to becoming self-employed".