Cooperation with RAV during COVID-19

Information for jobseekers during the current corona virus pandemic.


The protection of job seekers and RAV staff against infection with the coronavirus is a high priority. Nevertheless, people threatened by unemployment can register with us for job placement (RAV) at any time. Please note our information on the exceptional registration process.

In view of a further normalisation of the range of services offered, personal counselling interviews have in some cases been held again since 1 July 2020.



Personal consultations with your personnel consultant will only take place by prior appointment. In the next phase these will be conducted in particular with the following persons:

  • Job seekers who have so far only been advised by telephone.
  • Jobseekers who are newly registered with the Regional Employment Service (RAV).  

Jobseekers who have taken advantage of a personal counselling interview in the last six months will generally be counseled by telephone.     

Particularly vulnerable jobseekers can still do without personal advice in our offices. If an appointment has been arranged you are obliged to contact your personnel consultant in good time.

To implement the protection concept, persons with symptoms of illness are also prohibited from entering the office premises. Please contact your personnel consultant by telephone or e-mail.


Duty to mitigate losses / Job search

Even in the current situation, insured persons must take all reasonable measures to avoid or reduce unemployment. In particular, they are obliged to search intensively and continuously for a new job.

All applications made must be documented in full. The form evidencing personal endeavours to find work must be submitted to the Regional Employment Centre no later than the fifth day of the following month or the first working day following this day.

If you have any questions about your individual job search, please contact the responsible personnel consultant.


Daily allowances and framework payment/payments of unemployment benefits

If you have any questions regarding your entitlement to unemployment compensation, please get in touch with your relevant unemployment fund directly.