Offices & Opening Hours

Information: Exceptional registration process

Information: Financial support

Information: Legal advice

AWA Utengasse 36

(c) MapBS - https://map.geo.bs.ch/s/LutI

Office of Economy and Labour (AWA), Utengasse 36

Utengasse 36
P.O.Box
4005 Basel

Phone: +41 61 267 50 00
E-mail: awa@bs.ch
Internet: www.awa.bs.ch

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Opening times offices and RAV (Utengasse 36)

Information: Regional Employment Centre - Corona virus

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Opening times Legal Advice (Utengasse 36)

PLEASE NOTE: Only possible by appointment www.awa.bs.ch/onlinetermine (in German only)

Further information and documents

Following current recommendations by the Swiss Government regarding the Covid-19 (coronavirus), the Office for Economy and Labour (AWA) decided to switch all face-to-face appointments for legal advice to telephone consultations for the time being.

Therefore, we would kindly like to ask to register for an appointment via our online platform, and to include your telephone number.

We will then call you at the agreed time.

Monday, Tuesday and Thursday: 1:30 p.m. to 4.30 p.m.

Legal advice by telephone:

Telephone +41 61 267 88 09

Monday to Thursday: 8 a.m. to 11 a.m.

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Access to our letterboxes (to submit the unemployment insurance form & RAV endeavours to find work)

At our location Utengasse 36, access to our mail boxes is guaranteed all day long.

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AWA Hochstrasse 37

(c) MapBS - https://map.geo.bs.ch/s/zzmO

AWA Hochstrasse 37

Hochstrasse 37
P.O.Box
4002 Basel

Phone: +41 61 267 50 00
E-mail: awa@bs.ch
Internet: www.awa.bs.ch

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Opening times Office and RAV (Hochstrasse 37)

Information: Regional Employment Centre - Corona virus

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Public Unemployment Fund (OeAK), 2nd floor (Hochstrasse 37)

The counters of the Basel-Stadt Public Unemployment Fund are closed for your protection as well as for the protection of our employees due to the current situation.

If you have any questions, please get in touch with us by writing to the e-mail address oeak.awa@bs.ch. Please describe your enquiry in keywords and let us know how we can reach you by telephone. Our employees will get in touch with you as soon as possible.

If you have registered with the RAV and would now like to submit your application for unemployment compensation to the Public Unemployment Fund, you can do so electronically via oeak.awa@bs.ch or deliver it by hand directly into the "mailboxes" provided for this purpose at Hochstrasse. If you have any questions, please give us your telephone number.

Our employees are constantly striving to provide a rapid service that meets your needs. Even in the current situation caused by the coronavirus, we do our utmost to deal with your enquiry quickly and purposefully.

Information: Public Unemployment Fund - Corona virus

Thank you for your understanding
Your Public Unemployment Fund Basel-Stadt

 

Availability by telephone, Public Unemployment Fund

Monday to Friday: 9 a.m. to 11.am and 2 p.m. to 4 p.m.

Please note: During the main payment period we  can only be reached by phone in the morning.

 

Further information and documents

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Access to our letterboxes (to submit the unemployment insurance form & RAV endeavours to find work)

Hochstrasse 37 is also a residential building. Therefore, our letterboxes are in the entrance area, which can be accessed, irrespective of our opening hours, from approx. 6:30 am to approx. 7:30 pm (no guarantee). Thus, you can also drop completed forms and letters for us outside reception opening hours, if you prefer not to send them by post - however, at our location Utengasse 36, access to our mail boxes is guaranteed all day long.

 

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Public holidays - AWA opening or closing times respectively

Date                         Opening/closing times
Thu 24/12/2020 Christmas Eve open until 12 noon
Fri 25/12/2020 Christmas closed all day
Thu 31/12/2020 New Year's Eve open until 12 noon
Fri 01/01/2020 New Year's Day closed all day